A note from our founder

It began with a question.

Looking back, I think the first domino fell before I even knew there was a company to build. In 2022, I made a deeply personal decision to legally change my last name to Loving. It wasn't a business decision. There was no company called LovingIs. There was no Nova. I wasn't thinking about artificial intelligence. I simply wanted my name to reflect something I wanted my life to stand for, and I couldn't have known where that decision would lead.

A little more than a year later, in December 2023, I was in Bali when a question came to me with extraordinary clarity:

What if we taught AI what loving is?

It was one of those thoughts that doesn't feel like an ordinary thought, and I couldn't shake it. Artificial intelligence was advancing at extraordinary speed. The world was asking what AI could do, how intelligent it could become and how much more productive it could make us. But I found myself thinking about something else: what happens to the human being on the other side of the technology?

What happens when someone comes to AI afraid, or ashamed, or heartbroken, or angry, or lonely, or confused? What happens when a leader is about to make a decision that will affect hundreds of people, or a parent doesn't know what to say to a child, or someone is struggling in a relationship? What happens when a human being asks technology a question but what they really need is to feel seen, regain perspective or find the courage to make a better choice?

Would artificial intelligence simply give us answers? Or could it help bring forward something better in us? That question became impossible for me to ignore.

What does loving actually mean?

If we were going to teach technology what loving is, I knew love couldn't remain an abstract idea. It couldn't simply mean being nice, and it couldn't mean an AI telling people what they wanted to hear.

Sometimes love comforts, and sometimes love tells the truth. Sometimes love asks a difficult question. Sometimes love respects someone's freedom to make a choice we wouldn't make ourselves. Sometimes love protects, sometimes love challenges, and sometimes love simply stays present.

I began thinking about love as something that could be expressed through principles and behaviors — dignity, truth, compassion, agency, accountability, safety, courage and care. What if those principles could become part of how technology relates to people? That was the beginning of LovingIs.

Then the question became bigger.

As we began building, I realized this wasn't only about creating one AI experience, because AI won't exist in one place. It will be in our workplaces and our schools, our homes and our phones, our healthcare systems, our businesses and our relationships. And increasingly, it will influence the decisions people make about other human beings.

So the question evolved.

What if loving principles could exist at every layer?

In the AI a person talks to. In the technology a company deploys. In the culture an organization creates. And ultimately, in the standards society uses to determine which technologies deserve our trust. That is the ecosystem we are building today.

Nova is our expression of this work directly with people — an AI experience designed not merely to help us do more, but to help us navigate what it means to be human. The Loving Protocol takes the idea into organizations and technology, creating a path for human-centered intelligence to become part of the systems companies use and the cultures people experience.

And our vision for the Yellow Butterfly asks an even larger question: what if trust in AI had to be earned? What if companies could be independently evaluated against meaningful standards for human dignity, safety, agency and responsible behavior? What if one day a parent, teacher, employee or consumer could see a Yellow Butterfly and understand that the technology carrying that symbol had demonstrated that it met those standards? That is the future I want to help build.

Why love?

I have spent more than two decades building businesses, coaching entrepreneurs, speaking, writing and creating organizations. I've experienced success. I've also experienced loss, change, uncertainty and moments when no business strategy in the world could tell me what mattered most. Again and again, life has brought me back to the same truth:

How we treat one another matters.

Technology doesn't change that. If anything, artificial intelligence makes it more important, because we are creating something humanity has never created before: intelligence capable of interacting with billions of people at enormous scale.

We have an extraordinary opportunity to decide what we want that intelligence to amplify. Fear, division, manipulation and dependency? Or dignity, truth, compassion, courage, connection and love? I know which future I want to work toward.

This is bigger than any one company.

I don't believe LovingIs has all the answers, and I don't believe the future of human-centered AI should be determined by one founder, one company or one group of technologists. It will require researchers, engineers, psychologists, ethicists, business leaders, parents, educators, policymakers, investors, nonprofits and people with lived experience around the world.

That's especially true of the Yellow Butterfly. If society is ever going to trust a standard like this, it must ultimately have independence, rigor and voices far beyond LovingIs.

Our job is to begin. To ask the questions. To build. To test. To listen. To invite extraordinary people to the table. And to keep returning to the human being on the other side of the technology.

Because I believe the next generation of artificial intelligence will not be defined by intelligence alone. It will be defined by what that intelligence does in relationship with human beings. My hope is that someday we will look back at this moment — when AI was still young enough for humanity to make fundamental choices about what it would become — and know that we chose more than capability. We chose humanity, and we had the courage to put love at the center of it.

Jen Loving

Founder & CEO, LovingIs AI